Module 1 –Overview of Teams Functionality
Setting up an Office 365 trial
Objectives
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Understand Office 365 Teams Features and Functionality
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Understand Office 365 Teams planning and deployment considerations
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Understand Office 365 Teams Administration tools and role models
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Understand Office 365 available clients
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Understand Office 365 Teams Meetings functionality and administration
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Understand Office 365 Teams for Administrators
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Understand Skype for Broadcast features and administration
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Understand Office 365 Teams Security and Compliance features
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Understand Office 365 Teams migration, upgrades and co-existence
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Understand Office 365 Teams Reporting
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Understand Office 365 Teams calling features and administration
Module 2 – Planning
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Checking your environment is ready for Teams
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Understand how Exchange, Sharepoint, OneDrive for Business and Office 365 Groups interact with Teams
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Prepare your organizations network for Teams – Network connectivity requirements for Teams, Office 365 URLs and IP address ranges
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Teams Limits and specifications
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Team Admin Roles
Module 3 – Deployment of Teams
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Manage Teams at the Office 365 tenant level
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Manage User Access To Teams Through Licenses (GUI and Powershell)
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Manage who can create Teams (Office 365 groups) using Azure Ad Powershell
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Teams and Skype Admin Center Overview
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Teams PowerShell Overview
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Teams Admin Roles and Capabilities
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Clients for Microsoft Teams – Hardware requirements for Teams App, Installing using MSI, Making Teams the default client when both Skype and Teams App installed
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Communicate with Teams users in other organizations
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Managing Guest Access in Teams
Module 4 – Meetings in Teams
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Team Meetings
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Settings in Admin Portal
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Set-CsTeamsMeetingConfiguration
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Team Meeting Policy – Default and Custom
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New-CsTeamsMeetingPolicy
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Set-CsTeamsMeetingPolicy
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Grant-CsTeamsMeetingPolicy
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Set-CsTeamsGuestMeetingConfiguration
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Microsoft Teams Live Events
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Plan for Teams live events
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Set up for Teams live events
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Configure Teams live events
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Teams live events vs Skype for Broadcast
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New-CsTeamsBroadcastConfiguration
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New-CsTeamsBroadcastPolicy
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Set-CsTeamsBroadcastPolicy
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Grant-CsTeamsBroadcastPolicy
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Dial In Conferencing in Teams
Module 5 – Messaging and Channels
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Global Teams Settings – Email integration, File Sharing, Devices, Skype for Business Interop
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Managing Conversations and Chat with Messaging Policies
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New-CsTeamsMessagingPolicy
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Set-CsTeamsMessagingPolicy
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Grant-CsTeamsMessagingPolicy
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Controlling Apps in Teams using the Office 365 Portal
Module 6 – Security and Compliance
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Location of Data in Teams
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Overview of Security and Compliance
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Conduct an eDiscovery investigation of content in Teams
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Place a Teams User or Team on Legal Hold
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Search the Audit Log for events in Teams
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Use Content Search in Teams
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Retention Policies in Teams
Module 7 – Migration and interoperability guidance for organizations using Teams together with Skype for Business
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Fundamental Concepts
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Coexistence Modes
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Teams Upgrade Policy
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Teams Interop Policy
Module 8 – Reporting Teams
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Use Activity Reports for Teams
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Device Usage
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User Activity
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Call Analytics
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User and Site Analytics
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Uploading a .csv and .tsv
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Call Quality Dashboard
Module 9 – Calling in Teams
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What is calling in Teams?
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What is Phone System in Office 365?
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Setting up Phone System in your organization
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Change the default language for voicemail greetings and emails
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Create a Phone System call queue
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Here's what you get with Phone System in Office 365
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How can caller ID be used in your organization
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Languages for voicemail greetings and messages
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Set the Caller ID for a user
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Set up a Phone System auto attendant
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Small business example - Set up an auto attendant
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Set up Phone System voicemail
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What are Phone System auto attendants?
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Answer auto attendant and call queue calls directly from Teams
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Transfer phone numbers to Office 365
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What are Calling Plans in Office 365?
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What are emergency locations, addresses and call routing?
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What is address validation?
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What are dial plans?
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Create and manage dial plans