Workspace ONE Deploy and Manage Training

In this five-day course, you learn how to apply the fundamental techniques for launching and maintaining an intelligence-driven, multi-platform endpoint management solution with Workspace ONE® UEM. Through a combination of hands-on labs, simulations, and interactive lectures, you will configure and manage the endpoint life cycle.

After the course, you will have the foundational knowledge necessary to implement Workspace ONE UEM effectively. You will also learn how to apply the fundamental techniques for integrating Workspace ONE® Access™ with Workspace ONE UEM to securely distribute business-critical applications and configure access management controls from any device. Through a combination of hands-on labs, simulations, and interactive lectures, you configure enterprise, productivity, and Workspace ONE Access integrations.

This course lays out the principles of identity and access management. You will leave with a fundamental understanding of how Workspace ONE uses various authentication methods and protocols to determine user access permissions and enable single sign-on.

Course Delivery Options

• Classroom
• Live Online
• Private Training

This course has no prerequisites.

Target Audience

Workspace ONE UEM and Workspace ONE Access operators and administrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants

By the end of the course, you should be able to meet the following objectives:

• Explain and apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with Workspace ONE UEM
• Outline the components of Workspace ONE UEM
• Explain the general features and functionality enabled with Workspace ONE UEM
• Summarize basic Workspace ONE administrative functions
• Explain and deploy common Workspace ONE integrations
• Securely deploy configurations to Workspace ONE UEM managed devices
• Onboard device endpoints into Workspace ONE UEM
• Summarize alternative management methodologies for rugged devices
• Discuss strategies to maintain environment and device fleet health
• Configure and deploy applications to Workspace ONE UEM managed devices
• Analyse Workspace ONE UEM deployments
• Enable email access on devices
• Integrate Workspace ONE UEM with content repositories and corporate file shares
• Explain the general features and functionality that Workspace ONE Access enables
• Demonstrate how to integrate Workspace ONE UEM with Workspace ONE Access
• Summarize and implement Workspace ONE productivity services into the digital workspace environment
• Explain the methods of enabling mobile single sign-on for endpoints managed in the digital workspace
• Configure Workspace ONE Access to support SAML 2.0 for federated authentication across the workforce

Module 1: Course Introduction

• Importance of Workspace ONE UEM
• Learner Objectives Overview

Module 2: Platform Architecture

• Workspace ONE UEM Architecture and Components
• Transitioning from Traditional to Modern Management
• AirWatch Cloud Connector Overview
• High Availability and Disaster Recovery

Module 3: Workspace ONE UEM Administration

• Navigating and Customising the Console
• Workspace ONE UEM Console Foundations
• Workspace ONE Hub Services
• Workspace ONE UEM Accounts and Role-Based Access

Module 4: Enterprise Integrations

• Directory Services Integration
• Certificate Authorities
• Email SMTP Integration
• Omnissa Dynamic Environment Manager

Module 5: Device Onboarding

• Preparing Workspace ONE UEM for Endpoint Management
• Endpoint Enrollment and Intelligent Hub
• Alternative Mobile Device Enrollment Workflows
• Desktop Management with Workspace ONE UEM

Module 6: Managing Endpoints

• Profiles and Profile Resources
• Profile Management for Desktops
• Compliance Policies
• Sensors, Scripts, and Freestyle Orchestrator

Module 7: Managing Mission-Critical Devices

• Mission-Critical Device Management and Staging
• Relay Servers Overview
• Workspace ONE Launcher

Module 8: Managing Applications

• Application Management Overview
• Public, Internal, and Purchased Applications
• Software Distribution Management
• Workspace ONE SDK Integration

Module 9: Managing Email on Devices

• Deploying Managed Email Settings
• PowerShell Integration
• Secure Email Gateway Edge Service
• Gmail Integration and Email Compliance Policies

Module 10: Managing Content

• Accessing Internal Repositories and File Shares
• Integrating Corporate File Repositories
• Workspace ONE Content Overview

Module 11: Workspace ONE UEM Maintenance

• Dashboards and Event Logs
• Self-Service Portal
• Workspace ONE Assist
• Syslog Integration

Module 12: Workspace ONE Access

• Workspace ONE Access Overview
• Identity Management and Access Policies

Module 13: Integrating Workspace ONE UEM and Workspace ONE Access

• Hub Services Integration
• Directory Integration in Workspace ONE Access
• Workspace ONE Intelligent Hub Catalog

Module 14: Productivity Integrations

• Unified Access Gateway Deployment
• Omnissa Tunnel and Content Gateway Edge Services

Module 15: SAML 2.0 Authentication

• Authentication with Workspace ONE Access
• SAML Configuration for Web Applications

Module 16: Mobile Single Sign-On

• Mobile SSO Overview for iOS and Android
• Creating and Managing SSO Payloads

Module 17: Intelligence and Automation

• Workspace ONE Intelligence and Automation Overview
• Reports, Analytics, and Compliance Monitoring
• Experience Management and Workspace ONE Trust Network