The training equips system administrators with the tools and techniques to diagnose and resolve issues across a variety of subsystems.
Participants will learn to apply a scientific method for structured troubleshooting and practice it on issues involving boot processes, hardware, storage, RPM packages, networking, third-party applications, security, and kernel failures.
The course includes the EX342: Red Hat Certificate of Expertise in Diagnostics and Troubleshooting exam.
RHCSA certification or equivalent experience
RHCE certification recommended, or equivalent knowledge
Senior system administrators seeking advanced troubleshooting expertise.
By the end of this training, you will have gained knowledge and skills in the following areas:
Apply scientific troubleshooting methodology
Diagnose and fix boot issues
Identify and resolve hardware failures
Troubleshoot storage-related problems
Debug RPM and package management issues
Fix network connectivity problems
Diagnose and debug application errors
Troubleshoot security-related issues
Analyze kernel problems and collaborate with Red Hat support
Perform a comprehensive review of troubleshooting methods
Students will gain the ability to:
Analyze operational state of systems and detect potential issues
Prevent minor problems from escalating
Recover systems back to a secure and stable state
Develop skills in diagnostics, preventive maintenance, and recovery
Reduced downtime and service disruption
Faster incident response and recovery
Improved infrastructure stability and reliability
Enhanced business continuity through proactive troubleshooting
Introduction to Troubleshooting – Structured strategy
Proactive Steps – Prevent small problems from escalating
Boot Issues – Identify & resolve startup problems
Hardware Issues – Diagnose hardware failures
Storage Troubleshooting – Fix disk & storage-related errors
RPM Troubleshooting – Resolve package management issues
Network Troubleshooting – Identify & resolve connectivity problems
Application Issues – Debugging application errors
Security Troubleshooting – Identify and fix security subsystem issues
Kernel Troubleshooting – Diagnose kernel-related problems
Comprehensive Review – Practice troubleshooting across subsystems
Join our public courses in our Istanbul, London and Ankara facilities. Private class trainings will be organized at the location of your preference, according to your schedule.