The training course equips professionals with strategic capabilities to successfully engage, evaluate, procure and manage cloud services using a structured customer journey model aligned with the ITIL 4 framework.
Rather than focusing on technical architecture, this course explores how to:
Make vendor-neutral cloud decisions
Evaluate service value and risks
Build strong relationships with Cloud Service Providers (CSPs)
Enable end-to-end cloud value realization
Exam Details
Duration: 90 minutes
Format: 40 multiple-choice questions
Pass mark: 70% (28 correct answers)
Closed-book exam
Delivered online with flexible scheduling
This is an ITIL Extension Module and does not count toward the Managing Professional designation
Important Information:
This course is an official program accredited by PeopleCert and is offered only together with the corresponding certification exam. The course fee includes the exam fee.
Participants can take the certification exam online through PeopleCert’s examination system and earn an internationally recognized certificate.
This practice is mandatory to ensure compliance with PeopleCert’s quality standards and accreditation guidelines.
ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
