ITIL® 4 Specialist: High-velocity IT Training

The training is tailored for professionals navigating fast-paced digital environments. It explores how organizations can accelerate service delivery, implement smart digital investments, and apply ITIL-based models to thrive in high-speed markets.

Attendees will learn to distinguish between IT and digital transformation and adopt modern techniques aligned with Lean, Agile, and DevOps frameworks.

Exam Format

• Duration: 90 minutes

• Type: Multiple Choice (40 questions)

• Pass Mark: 28 correct answers (70%)

• Mode: Remote, closed book

• Technical check and exam software required prior to test

Important Information:
This course is an official program accredited by PeopleCert and is offered only together with the corresponding certification exam. The course fee includes the exam fee.
Participants can take the certification exam online through PeopleCert’s examination system and earn an internationally recognized certificate.
This practice is mandatory to ensure compliance with PeopleCert’s quality standards and accreditation guidelines.

ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.

An ITIL® 4 or ITIL® v3 Foundation certificate is mandatory.

By the end of this training, you will have gained knowledge and skills in the following areas:

• Navigate the rapid dynamics of digital business environments
• Learn decentralised approaches to IT service delivery
• Optimise service performance with modern design thinking
• Adapt to ever-changing conditions using flexible IT practices
• Integrate digital product lifecycles with ITIL service systems
• Embrace incremental innovation for continuous value creation

Module 1: Introduction and ITIL 4 Overview
Module 2: High-Velocity IT Concepts
Module 3: Digital Product Lifecycle
Module 4: High-Velocity Culture
Module 5: Valuable Digital Investments
Module 6: Fast Development Approaches
Module 7: Building Resilient Operations
Module 8: Co-Created Value & Compliance
Module 9: Final Review & Summary