ITIL® 4 Specialist: High-velocity IT Training

The training is tailored for professionals navigating fast-paced digital environments. It explores how organizations can accelerate service delivery, implement smart digital investments, and apply ITIL-based models to thrive in high-speed markets.

Attendees will learn to distinguish between IT and digital transformation and adopt modern techniques aligned with Lean, Agile, and DevOps frameworks.

Exam Format

• Duration: 90 minutes

• Type: Multiple Choice (40 questions)

• Pass Mark: 28 correct answers (70%)

• Mode: Remote, closed book

• Technical check and exam software required prior to test

An ITIL® 4 or ITIL® v3 Foundation certificate is mandatory.

By the end of this training, you will have gained knowledge and skills in the following areas:

• Navigate the rapid dynamics of digital business environments
• Learn decentralised approaches to IT service delivery
• Optimise service performance with modern design thinking
• Adapt to ever-changing conditions using flexible IT practices
• Integrate digital product lifecycles with ITIL service systems
• Embrace incremental innovation for continuous value creation

Module 1: Introduction and ITIL 4 Overview
Module 2: High-Velocity IT Concepts
Module 3: Digital Product Lifecycle
Module 4: High-Velocity Culture
Module 5: Valuable Digital Investments
Module 6: Fast Development Approaches
Module 7: Building Resilient Operations
Module 8: Co-Created Value & Compliance
Module 9: Final Review & Summary