In this 3-day hands-on training, you'll explore how to build, deliver, and support IT-enabled products and services in a structured, value-driven way.
Beyond the technical processes, you'll gain deep insight into team culture, collaboration, communication, innovation, and how to apply modern technologies like automation, AI, and continuous deployment to improve service quality.
Exam Details
The certification exam includes 40 multiple-choice questions and lasts 90 minutes. A passing score is 70% (28/40). Preparation is built into the training, and the exam is delivered via a secure proctoring system.
Important Information:
This course is an official program accredited by PeopleCert and is offered only together with the corresponding certification exam. The course fee includes the exam fee.
Participants can take the certification exam online through PeopleCert’s examination system and earn an internationally recognized certificate.
This practice is mandatory to ensure compliance with PeopleCert’s quality standards and accreditation guidelines.
ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
LC WAIKIKI MAĞAZACILIK HİZ. TİC. A.Ş.
Rated the training 5 stars.
CİGNA FİNANS
Rated the training 5 stars.