Certified DevOps Leader (DOL) Training

The DevOps Leader course is a unique and practical experience for participants who want to take a transformational leadership approach and make an impact within their organization by implementing DevOps. Leading people through a DevOps evolution requires new skills, tools, innovative thinking, and transformational leadership. Leaders up, down and across an organization must align and collaborate to break down silos and evolve the organization.

The course highlights the human dynamics of cultural change and equips participants with practices, methods, and tools to engage people across the DevOps spectrum through the use of real-life scenarios and case studies. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as understanding Value Stream Mapping.

The course was developed by leveraging key DevOps leadership sources to extract real-life best practices in leading DevOps initiatives and has been designed to teach the key differences and emerging practices for DevOps ways of working through leadership in a fast-paced DevOps and Agile environment.

This certification positions learners to successfully complete the DevOps Leader exam.

An understanding and knowledge of common DevOps terminology and concepts and related work experience are recommended.

The learning objectives for DOL include a practical understanding of:

• DevOps and time to value

• Mindset and mental models

• Key differences between DevOps IT and traditional IT

• Target operating models and organizational design

• Performance management, rewards and motivation

• Preparing investment cases

• Focusing on value outcomes

• Ideas for organizing workflows

• Empowerment and participation

• Defining meaningful metrics

• Value stream mapping

• Driving cultural and behavioral change

Learner Materials

• Sixteen (16) hours of instructor-led training and exercise facilitation

• Learner Manual (excellent post-class reference)

• Participation in exercises designed to apply concepts

• Comprehensive glossary

• Access to additional sources of information and communities

Certification Exam

Successfully passing (65%) the 90-minute examination, consisting of 40 multiple-choice questions, leads to the candidate’s designation as a certified DevOps Leader (DOL). The certification is governed and maintained by the DevOps Institute.

The course fee includes the open book, Online Proctored exam. Delegates will receive a voucher for this exam which they can sit, at their convenience, post course.

Course Introduction

• Course Goals

• Course Agenda

DevOps and Time

• What Is DevOps?

• Why Do DevOps

• Companies Doing DevOps

• The Magic Equation

Key Differences Between DevOps IT and Traditional IT

• What Sets DevOps IT apart from Traditional IT

• How DevOps IT is Organized Differently

• How to Perform to a Different Standard

• How to Use Different Measurements

Becoming a DevOps organization

• Transformational Leadership

• Redesigning An Organization for DevOps

• Design Principles

• Focus

• Work

• Information

• Metrics

Value Stream Mapping

• What is Value Stream Mapping?

• Why Do We Need to Use this Framework?

• Types of Maps

• How to Create a Value Stream Map?

• Types of Data to Collect

• How to Handle Exceptions

Value Stream Mapping Exercise

Squad Organizational Model

• Conway's Law

• The Problem with Silos

• Spotify’s Squad Organization Model (Structure, Roles)

• Squads

• Tribes

• Chapters

• Guilds

• How to Reorganize in Order to Move to this Model

Managing Cultural Change

• What is Culture and How Does it Impact Performance?

• Types of IT Culture

• Cultural Traits of a DevOps Organization

• How to Manage Change

Culture and its Impact on Performance

• Types of IT Culture

• What is a DevOps Culture

• How To Manage Change

• The Three Phases Of Change

• Types of Changes That Need to be Implemented

Popular DevOps Tools and Practices

• DevOps Tools Periodic Table

• Top DevOps Tool Categories

• Common and Popular Practices